Operational support occurs in the routine context of program operation, whereas “project support” involves helping to build new programs or program components. For example, helping to build a student support team is an example of project support, whereas serving as a member on that team once up and running would be operational support.

Operational support is also ongoing rather than time-limited, as opposed to technical assistance, which is more limited in time & scope.

• Serving on data teams

• Serving on student support teams

• Helping manage ongoing data analytics and visualization needs

• Coaching new staff related to behavior support

• Assisting with instructional placement decisions

This all depends on the location of the organization and our availability, as well as the needs of the organization.